Privacy Policy

Our Commitment

Mana Vahana Mitra respects your privacy and is committed to protecting the personal information you provide while using our platform. This policy describes how we handle your data in alignment with our safety mission.

Information We Collect

We may collect the following information when you register or use our services:

• Vehicle registration number – to link emergency contacts
• Emergency contact details (name, phone number) – for instant alerts
• Basic owner details (name, blood group, language preference) – only if voluntarily provided
• Optional documents (insurance, RC) – stored encrypted for quick access
• Usage data – to improve our services (anonymized)

We never collect sensitive information without explicit consent.

Purpose of Data Collection

The collected information is used solely for:

• Emergency notification to your chosen contacts
• Improving and personalizing our emergency response features
• Displaying critical info (blood group, vehicle details) to first responders
• Platform security and prevention of misuse

Data Security

We use secure technologies and encryption methods to protect user data. All information is transmitted via HTTPS and stored with AES-256 encryption. Access is strictly limited to authorised systems.

Data Sharing & Third Parties

We do not sell or rent your personal information. Your data is shared only:

• When required by law or to comply with legal process
• With emergency contacts (only the info needed for the situation, e.g., location & blood group)
• With your explicit consent (e.g., sharing documents with a workshop in case of breakdown)

We never share vehicle owner data with advertisers or marketing agencies.

Your Rights & Choices

You can review, update, or delete your information anytime through your dashboard. You may also withdraw consent for emergency contact notifications. Contact us for any privacy-related requests.

Emergency Use & Consent

By registering a vehicle, you authorise MANA Vahana Mitra to send alerts to your listed contacts when someone scans your QR code or searches your vehicle number. Location data is only shared in active emergency mode.